Usage Policy

Introduction to the User Agreement:

We, Mezzan United Trading Company, welcome you, Commercial Registration No. (2053114372) that owns the Tri-Optex trademark, we inform you that you will find below the terms and conditions regulating your use of this store and all the legal consequences that result from your use of the online store services through this electronic platform, as: The use of any person by Tree Optix, whether he is a consumer of a service or product of the store or otherwise, this is his approval and acceptance, and he is in his full legal capacity, legally, and legally for all articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what is mentioned in it, and this agreement applies to all types of dealings between the user And between the store, with the exception of transactions related to personal status and transactions related to the issuance of bonds related to the actions received on the property. This agreement is considered valid and effective once you agree to it and start registering for Petri Optics under Article 10 of the Saudi Electronic Transactions System.

Article One - Introduction and Definitions:

The above preamble is an integral part of this agreement, and you will find below the indications and definitions of the main terms used in this agreement:

1. (Store) means the (Tree Optics store), and this definition includes all forms of the Tri-Optics store on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.

2. (User) means every consumer who purchases a product or service from the store through its electronic platform.

3. (Agreement) by this phrase means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.

Article Two - User Legal Capacity:

1. The user declares that he has a legal capacity considered legal and legal to deal with the store, or that he is at least eighteen years old.

2. The user agrees that if he violates this article, he will bear the consequences of such violation towards third parties.

Article Three - Nature of Obligation (Store Name):

1. The commitment of Tree Optix Store to consumers or users is to provide (service or product).

2. The Tree Optix store may provide other services such as after-sales services or other related services, due to the nature and type (service or product) required of the user.

Article Four - Terms of Use of the Tri-Optics Store :

1. The user is obligated to use the online platform of the Tree Optix store in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.

2. When purchasing a service or product from the Tri-Optics store, the user is obligated not to use this service or product in violation of public morals and regulations in force in the Kingdom of Saudi Arabia.

Article Five - Accounts and Registration Obligations:

Once you apply to join the Tri-Optics Store membership as a user, you are obligated to disclose specific information and choose a secret username and password to use when accessing the Tri-Optics Store services. By doing so, you have agreed to:

1. You are responsible for maintaining the confidentiality of your account information and the confidentiality of your password, and thus agree to immediately notify the Tri-Optics Store of any unauthorized use of your account information at the Tri-Optics Store or any other breach of your confidential information.

2. In no way will Tri-Optics be responsible for any loss that you may suffer directly or indirectly, morally or materially, as a result of disclosing your username or password information.

3. You are obligated to use your account or membership at the Tree Optix Store yourself, as you are fully responsible for it, and if someone else uses it, this is a presumption that you have authorized it to use the store in your name and for your account.

4. You are obligated when using the Tri-Optics Store to use it with all seriousness and credibility.

5. You are obligated to disclose true, correct, up-to-date, complete and legal information about yourself as required during registration with Tri-Optics Store and you are obligated to update your data if it is actually changed or if needed.

6. Tri-Optics is committed to treating your personal information and contact addresses in strict confidence.

7. If it appears to Tri-Optics Store that you have disclosed information that is untrue, incorrect, not current, incomplete, illegal or in violation of what was stated in the use agreement, Tree-Optics Store has the right to suspend, freeze or cancel your membership, store and account in The platform, without prejudice to the store's other rights and legitimate means to recover its rights and protect other users.

8. In the event of non-compliance with any of the above, the Tree Optix store management has the right to suspend or cancel your store or membership or block you from accessing the store's services again.

Article Six - Electronic Communications and Official Communications:

1. The parties to this agreement agree that communication will be made via the e-mail registered in the platform.

2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legal needs.

3. The user agrees to be able to communicate with him and notify him of any provisions of this agreement or dealing with him through the administration of the Tri-Optics store broadcasting general messages that are received by all users or to specific users of the Tri-Optics store.

Article Seven - Amendments to the Terms of Use and Fees:

1. The Tri-Optics Store may notify you of any amendment to this Agreement in accordance with the official means of communication under this Agreement, according to which your obligations will be doubled or your rights will be diminished in accordance with any amendments that may be made to this Agreement.

2. In the event of an objection to any amendment to the use agreement, the Tree Optics Store hopes that you will stop using its services, as the mere fact that you access your account in the Tree Optix Store or use the Store constitutes your acceptance of the amendments and your full and complete consent to deny the ignorance, and the store accepts the discussion in any suggestion regarding These provisions.

3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by the Tri-Optics store, provided that payment is made by the approved and specified means available through the Tri-Optics store.

4. Tree Optix Store may charge fees to some users, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service.

5. Tree Optix Store reserves the right to add, increase, reduce or deduct any fees or expenses under the terms and conditions of the use agreement, to any of the users for any reason for their registration.

Article 8 - Payment and payment services for stores in the Tri-Optics store :

1. The Tri-Optics Store, through its partners, provides the payment system and payment in the store can be done entirely online through the payment options available on the Tri-Optics Store or through any payment method provided by the store from time to time.

2. The Tree Optix store is obligated to determine the price of the service or product that it offers in its store according to the generally accepted market value.

3. The Tri-Optics store is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and is obligated to give the user an invoice for his purchase of the Tri-Optics product or service.

4. The Tri-Optics store is committed to providing the generally accepted accounting specifications in its online store, in implementation of the provisions of this agreement, and because of the legal, economic, commercial and regulatory interests in this regulation.

Article 9 - Your personal information and transaction details information:

1. The user acknowledges that he grants the Tri-Optics Store an unlimited, global, permanent, irrevocable, free of charge, and licensed right to use personal information or materials or otherwise provided or provided by the Tri-Optics Store platform or announced on the platform by joining it Or your use of it, through the forms designated for communication and registration, or via any e-mail or any of the communication channels available on the platform. In order to achieve any of the interests that the platform deems appropriate.

2. The provisions of the confidentiality of consumer information are subject to the rules of the "Privacy Policy and Confidentiality of Information" of Tree-Optex Store, and the provisions of this Agreement relating to the confidentiality of information.

Article 10 - Intellectual Property:

1. The intellectual property rights of the Tree Optix store are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.

2. The user or consumer respects the intellectual property rights of the Tri-Optics Store, including the Tree-Optics Store itself, and the words, logos and other symbols of the Tree-Optics Store or displayed on the Store, as the Tree-Optics Store, and every right affiliated with the Store, are proprietary rights Complete intellectual property of Tri-Optics Store.

Article Eleven - Responsibility of the Tri-Optics Store :

1. The Tree Optix Store is obligated to conduct its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2. Tree Optix Store does not bear any claims arising from errors or negligence, whether caused directly, indirectly or accidentally, by the user or by a third party such as shipping companies.

3. The Tri-Optics Store, its affiliates, owners, and those who represent them are obligated to ensure that the (product or service) is sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.

Article 12 - Confidentiality of Information:

1. TreeOptics Store adopts standards (concrete, organizational and technical) to protect users and prevent unauthorized access to and preservation of users' personal information.

2. As a user, you acknowledge that the Internet is not a completely secure medium, and the confidentiality of your personal information cannot be 100% guaranteed through the Tree Optix Store.

3. Tri-Optics Store has no control over the actions of any third party, or third parties, such as other Internet pages linked through links to the Platform or third parties claiming to represent you and others.

4. You know and agree that the Tri-Optics Store may use your information that you provide to it, in order to provide services to you in the Tri-Optics Store, and to send you marketing messages, and that the privacy of the Tri-Optics Store controls the collection, processing, use and transfer of your personal identity information, and is subject to confidentiality rules Information for the "Privacy Policy and Confidentiality of Information" of Tree Optics.

Article Thirteen - Restriction of Access or Membership:

TreeOptics Store may suspend or cancel a user's membership or restrict a user's access to the platform's services at any time, without notice, for any reason, and without limitation.

Article 14 - Replacement Policy:

1. Without prejudice to the terms of the agreement and statutory warranty, the consumer has the right to replace the product provided to him by the Tri-Optics store within the seven days following the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.

2. To replace the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit, and Tree Optix has the right to inspect the product before replacing it to ensure its safety.

3. The consumer is not entitled to replace the product in the following cases:

If the product was manufactured at the request of the consumer or according to the specifications he specified, with the exception of products that have a defect or that violate the specifications specified by the consumer.

If a defect appears in the product due to the consumer's poor possession.

Article 15 - Return Policy:

1. Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer has the right to rescind the contract and return the product presented to him from the Tri-Optics store within the three days following the date of receiving the product, and he is not entitled to that product after the three days have passed.

2. To return the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit, and Tree Optix has the right to inspect the product before returning it to ensure its safety.

3. The consumer is not entitled to return the product in the following cases:

If the product was manufactured at the request of the consumer or according to the specifications he specified, with the exception of products that have a defect or that violate the specifications specified by the consumer.

If a defect appears in the product due to the consumer's poor possession.

4. In the event that the provisions of the said return policy are met; The consumer has the right to terminate the contract and return the product to the Tri-Optics store with a refund of the amount paid.

Article 16 - Applicable Law or Regulation:

This use agreement is governed and formulated according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force at the authorities in the Kingdom of Saudi Arabia.

Article 17 - General Provisions:

In the event that any incoming material or clause in this use agreement is canceled or there is any incoming material or any clause in the use agreement no longer in force, such an order does not cancel the validity of the rest of the articles, terms and provisions contained in the use agreement and they shall remain in effect until notice Another from the management of the Tri-Optics store.

This use agreement - which may be amended from time to time as the case may be - constitutes the use agreement, the mechanism of work, the understanding, the agreement and the contract between the Tri-Optics store and the user, and both parties to this agreement agree to take into account the following:

1. The Arabic language is the language in force when interpreting the provisions of this Agreement, or when translating them into another language.

2. All prices displayed on Tri-Optics Store services or products may be modified from time to time.

3. The promotional or marketing offers that Tri-Optics may place are temporary, as the store has the right to modify or discontinue such promotional or marketing offers at any time.

4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the Shariah rules, regulations and laws in force related to the nature of the transaction between the Tri-Optics store and the user.

5. This usage agreement shall not be canceled except by a decision issued by the Tree Optix store management.


Last update on: 01/11/2020

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